Detailed Billing

• Customer Billing: You are billed and issued a check once a month

  1. •Dealer Billing: We will bill you directly on an annual, Semi-Annual, Quarterly, or Monthly Basis

Answering Service

• Available to all active ESC Central dealers

• Call for current pricing

Customized Reports:

• Confirmation of Account is sent back to dealer after each account is entered

• Opening and closing reports

• Last signal received reports

• Signal history reports

• Option of receiving reports by E-mail, Fax, or Mail

Dealer/ Customer Billing


Dealer billing is offered in several convenient payment cycles.

You can choose between a monthly, quarterly, semi-annual, or annual bill. You also have the option of automatic credit card payments. You will be sent a detailed statement of account each billing cycle. Customer billing enables you to concentrate more on sales while we handle the billing for you. We can bill the customer, make necessary deductions, and send you a check every month.

Dealer Access


Account information can be retrieved through a standard web browser,

using an encrypted connection to the internet. We provide secure access

to real-time information, providing the capability to submit changes,

get reports, and place your accounts on/off test. Also, access to accounts

receivable information is available to dealers that take advantage of our

Customer billing services.

Answering Services


We give dealers the ability to have all calls forwarded to our staff for

prompt answering. The service can be utilized all the time or simply

after hours. Now your business can be notified of all calls in one of several different ways. You tell us how to handle your calls and we will take care of the rest.

ESC Answering Service

LET ESC CENTRAL HELP YOU AROUND-THE-CLOCK

IN MORE WAYS THAN ONE

We will answer your company Line 24 hours a day.

The calls will be logged and given to the dealer.

We offer several ways to retrieve messages:


  1. BulletYou may call in and request them.

  2. BulletWe can page you every time someone calls

  3. BulletWe can have scheduled times to call

  4. BulletYour messages will be faxed or emailed to you the  next morning.

Why choose ESC Central as an answering service?


  1. BulletWe already speak to your customers.

  2. BulletIf they call our lines for service we can help them at that time by writing your message on your service log.

  3. BulletYou will get the same excellent customer service that  you do with us as your central station

ESC ANSWERING SERVICE MAKES COMMUNICATION SIMPLE

Activity Notification


Daily activity notification by fax or e-mail lets you see what occurred

the previous day on all of your accounts.


Mobile Services


The mobile system allows dealers to put accounts on or off test and

read alarm history from their cellular phone. Dice* Mobile is the industries'

first application that works with any Wireless Application Protocol (WAP)

complaint browser.

Two Way Audio


Two-way audio verification service allows the central station to talk directly

to the subscribers alarm system. Alarm signals can be verified for accuracy

prior to dispatch. This system increases the efficiency of handling medical

alarms.

Alternative Signal Delivery


Alternative means of signal transmission when phone lines are cut is a

growing concern. ESC Central provides the dealer with information needed

to increase your recurring revenue by adding service from Uplink, DSC (connect 24) and AlarmNet. IP Monitoring using DSC TLink products and DMP.

Video Monitoring


We offer integrated video monitoring solutions using Digimerge, Infinova, and OzVision.

Dealer Training


ESC Central coordinates training through out the year to allow dealers to obtain continued education. We also provide central station procedure instruction either in our training room or at the dealer's office.

Dealer Marketing

 

  •  Customer Brochures

  •  Sales Leads

  •  General Marketing Materials

We customize our dealer programs to fit the needs of YOUR company