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ESC Central, Inc.
provides quick and accurate service 24 hours a day
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Detailed Billing
• Customer Billing: You are billed and issued a check once a month
• Dealer Billing: We will bill you directly on an annual, Semi-Annual,
Quarterly, or Monthly Basis
Answering Service
• Available to all active ESC Central dealers
• Call for current pricing
Dealer Promotions
• All dealers receive a FREE one page web design
• Others services include Web Hosting, E-commerce solutions, printed
materials such as flyers, posters, postcards, business cards and
more.
Customized Reports:
• Confirmation of Account is sent back to dealer after each account
is entered
• Opening and closing reports
• Last signal received reports
• Signal history reports
• Option of receiving reports by E-mail, Fax, or Mail |
Dealer/ Customer Billing
Dealer billing is offered in several convenient payment cycles. You can
choose between a monthly, quarterly, semi-annual, or annual bill. You
also have the option of automatic credit card payments. You will be sent
a detailed statement of account each billing cycle.
Customer billing enables you to concentrate more on sales while we
handle the billing for you. We can bill the customer, make necessary
deductions, and send you a check every month.
Dealer
Access
Account information can be retrieved through a standard web browser,
using an encrypted connection to the internet. We provide secure access
to real-time information, providing the capability to submit changes,
get reports, and place your accounts on/off test. Also, access to
accounts receivable information is available to dealers that take
advantage of our Customer billing services.
Answering Services
We give dealers the ability to
have all calls forwarded to our staff for prompt answering. The service
can be utilized all the time or simply after hours. Now your business
can be notified of all calls in one of several different ways. You tell
us how to handle your calls and we will take care of the rest. |
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ESC ANSWERING
SERVICE
LET ESC CENTRAL HELP YOU
AROUND-THE-CLOCK
IN MORE WAYS THAN ONE
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We will answer
your company Line 24 hours a day. The calls will be logged and
given to the dealer. We offer several ways to retrieve messages:
• You may call in and request them.
• We can page you every time someone calls
• We can have scheduled times to call
• Your messages will be faxed or emailed to you the next
morning.
Why choose ESC Central as an answering service?
• We already speak to your customers.
• If they call our lines for service we can help them at
that time
by writing your message on your service log.
• You will get the same excellent customer service that you
do
with us as your central station |
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ESC ANSWERING
SERVICE MAKES COMMUNICATION SIMPLE |
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Activity Notification
Daily activity notification by fax or e-mail lets you see what occurred
the previous day on all of your accounts.
Mobile Services
The mobile system allows dealers to put accounts on or off test and read
alarm history from their cellular phone. Dice* Mobile is the industries'
first application that works with any Wireless Application Protocol (WAP)
complaint browser.
Two
Way Audio
Two-way audio verification service allows the central station to talk
directly to the subscribers alarm system. Alarm signals can be verified
for accuracy prior to dispatch. This system increases the efficiency of
handling medical alarms
Alternative Signal Delivery
Alternative means of signal transmission when phone lines are cut is
a growing concern. ESC Central provides the dealer with information
needed to increase your recurring revenue by adding service from Uplink,
Telguard, or Skyroute. |
Downlook Video
Downlook uses DSC alarm
systems to integrate automated still frame video transmission. This
allows for visual verification and helps prevent false alarms.
Dealer Training
ESC Central coordinates
trainings through out the year to allow dealers to obtain continued
education. We also provide central station procedure instruction either
in our training room or at the dealer's office.
Dealer Marketing
• Web design and
hosting
• Customer Brochures
• Sales Leads
• General Marketing Materials |
We customize our dealer programs to
fit the needs
of YOUR company
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