FOR IMMEDIATE RELEASE

ESC Central Completes Major Infrastructure Upgrades to Enhance Operational Resilience

Birmingham, AL — October, 2025 — ESC Central, a UL listed monitoring station, serving alarm dealers nationwide, has completed a series of major infrastructure upgrades designed to strengthen resilience, increase redundancy, and ensure continued reliability for its dealer partners.

The upgrades reflect ESC Central’s ongoing commitment to evolve with technology as the alarm industry continues to change. By investing in critical infrastructure, the company is taking proactive steps to enhance system reliability, streamline operations, and support the growing needs of its dealers.

Key upgrades include:

• A new arsenal of receivers to further expand redundancy
• Strengthened internet and communication pathways for increased reliability
• Upgraded phone and recording systems to enhance compliance and efficiency
• Expanded capabilities to support video and advanced monitoring services

“These improvements reinforce our promise to be a stable and forward-thinking partner,” said Kristi Jennings, President of ESC Central. “Technology never stands still, and neither do we. We are committed to investing in our infrastructure, so our dealers have confidence that their customers are protected by a monitoring center built on reliability and resilience.”

ESC Central has been in business since 1995 and is now proud to be part of the BSS family of companies, further strengthening its ability to deliver innovative monitoring solutions and long-term stability to its dealer partners. For nearly three decades, the company has focused on providing dependable monitoring services while continuously adapting to industry advancements. These recent upgrades are the latest step in ensuring ESC Central remains a trusted partner for alarm dealers across the country.

For more information about ESC Central and its monitoring solutions, visit www.esccentral.com or contact the team at dealerservices@esccentral.com.

Contact:
Kristi Jennings, President of ESC Central.
kjennings@esccentral.com
www.esccentral.com

ESC Central is a UL-listed, Five Diamond certified central station providing professional monitoring services to security dealers across the U.S. Known for its dealer-first approach, personalized support, and commitment to technical excellence, ESC Central is a trusted partner in life safety and property protection.