Don’t Be Afraid to Educate Customers on Video Verification and Video Analytics

When it comes to security, customers rely on you to be the expert. Yet, many dealers hesitate to talk in detail about Video Verification and Video Analytics, thinking it might confuse or overwhelm their clients. The truth? Customers appreciate clear, simple information—especially when it helps them make smarter decisions about protecting their property.

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Video Monitoring: What’s the Difference Between Video Verification and Video Analytics?

Video monitoring has come a long way, offering businesses and homeowners smarter ways to protect their property. Two common terms you’ll hear are Video Verification and Video Analytics, but they serve different purposes. Here’s a quick breakdown to help you understand how they work—and when to use them.

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Introducing AVS-01: What It Means for You and Your Customers

At ESC Central, we’re always working to stay ahead of industry advancements to better serve our dealers and their customers. One of the latest initiatives gaining momentum is AVS-01, the Alarm Validation Scoring Standard, developed by the Security Industry Association (SIA). We’ve been busy preparing our team and operators to implement AVS-01, and we wanted to take a moment to introduce you to this important new standard.

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